We aim to offer an unrivalled level of service to all of our customers and like to offer the opportunity to try our products before you commit to buying.
As the StayClean One is priced so competitively for the quality of technology it delivers – and because we are so confident that you will be delighted with your purchase – we offer a ‘money-back satisfaction guarantee’.
Essentially, if you are unhappy with your purchase in the first 30 days you can return it to us and, providing it is in the same condition as it was when we sent it, we will provide a full refund.
If you would like to return your StayClean One device, please email us at firstname.lastname@example.org
Terms of money-back trial:
We allow returns up to 30 days after customer receipt.
You will have to pay for the return postage. This should be a ‘signed for’ service
We will deduct money based on any damage to devices during the trial period. These charges are as follows:
- £12 to cover cost of plastic enclosure if damaged.
- £2 to cover price of plastic clip if damaged.
- £18 if power supply is in non-saleable condition
- £3 for damaged speaker cable.
- £94 for damage to printed circuit board / internal electronics