Frequently Asked Questions

At current rates for electricity, we have calculated the ongoing costs of running one StayClean device (which treats up to 4 beer lines) to be less than £12.00 per year.

No, the quoted price includes all costs, including installation and repair if necessary.

The vast majority of our customers achieve 4 weeks between lines cleans. Some customers, who run a really tight cellar with excellent cooling and beer conditioning can achieve 6 weeks, or even longer. The trick is to keep an eye on the pour and aim to clean a few days before the slowed-down accumulation of yeasts and proteins affect the taste of your pints.

Savings are dependant upon the specifics of your bar and cellar set-up. As a rough guide, a bar with 8 products and 2 pint lines can usually expect to save over £2,000 per year on beer at retail price. To find out how much you could save, try our savings calculator, or give us a call on 01684 636261.

Absolutely not. The StayClean equipment never comes in to direct contact with your beer, so it cannot affect the flavour of the pints you serve.

Yes. If necessary, you can go back to more frequent line cleans. If there is a significant problem, we would aim to have one of technicians with you within 48 hours.

StayClean devices run 24 hours a day, constantly working to delay the build-up of bio-films and pollutants that taint the flavour of your beer. Even when the beer isn’t being drawn through the lines, the action of the device will continue to work and therefore, even if the bar doesn’t open every day, the StayClean system will be reducing your beer waste.

The StayClean System takes approximately 2 hours to fit, although this may be longer depending on the number of kegs. We try to ensure the system is installed on the day you have cleaned your lines, to ensure optimal performance. The bar / cellar can be fully operational throughout, as we do not replace any parts of your beerline system.

Yes

Yes, on completion of payment, the customer owns the StayClean System. The system is guaranteed for 5 years and the warranty includes all parts and repair, subject to normal usage.

 No, generally speaking the StayClean system does not require servicing at regular intervals. Occasionally customers inform us that the system is not working as well and in 99% of these cases the problem is resolved by simply replacing the power supply. StayClean will attend your venue whatever the reason, during the 5 year guarantee period. We will service your equipment free of charge every 18 months or so.

Beer fobbing can have many causes; from the incorrect beer temperatures through to a gas leak in the system. Fobbing can also be caused by poor line cleaning procedures. If this is the case then installing the StayClean system can help prevent beer fobbing.

 No. The StayClean System works regardless of which kind of cleaning solution you use. Afterall, you are the one who knows your beer pipes best. To achieve 6 weekly line cleans, we suggest using good quality cleaning fluid such as Proton Protinate or Chemisphere Gold.

When your lines do need cleaning, you simply follow your standard process. We recommend that you use good quality line cleaner and suggest a deep clean of the dispense system every 6-12 months, using Protinate or another brand of strong / deep cleaning solution. This deep clean ensures that build-ups cannot take root in difficult to reach areas of the system.

Just the same way as you always have. We recommend good quality cleaning products and a thorough approach, plus a deep clean once every 6-12 months.

No, but we do recommend using a good quality line cleaner. Often the economies of using cheap line cleaner are false – you need to use more of it, more frequently and the chemicals used may be aggressive, but ineffective without some of the different ingredients and additives used in the better quality products.

StayClean devices run 24 hours a day and you don’t need to switch them off for anything – you can even carry on serving whilst the system is installed.

No, StayClean systems fit around all of your existing cellar equipment. Nothing is disconnected, moved or interfered with whilst our technicians carry out the installation.

StayClean is installed around your existing equipment, so there will be no alterations required.

Yes. If necessary, you can go back to more frequent line cleans. If there is a significant problem, we would aim to have one of technicians with you within 48 hours.

Bio-films are formed by a build-up of yeasts, sugars and proteins in the beer which adhere to the inner surface of the beer line. As time passes, additional clumps of yeasts, proteins and sugars bond to the initial bio-film, increasing the build-up and ultimately choking the beer line – although it’s highly likely that the flavour and pour of the beer will be sufficiently affected so that the problems with the lines are identified before there’s a complete blockage.

Yes, fit out both bars to maximise your savings. With anything over a pint in the line, your daily bar will achieve good savings by reducing the frequency of line cleans. Similarly, even if your 2^nd bar is only used for events, running a StayClean system will cut the cleaning frequency of the lines, reducing your wastage and cleaning costs, as well as reducing your ‘set-up’ time for functions.

If both bars are using split lines from the same kegs you’re on to a winner, as we treat at the keg, not the individual line to the bar. This means that both bars will be treated at the same time by the same system.

Whilst they’re rare, we have installed the system on some really long lines. The longest, in a cellar at a prestigious golf course, contain approximately 14 pints between the keg and the tap. Imagine how much they were wasting on weekly cleans!

No, we’re not.

No, we’re not.